Knowledge Management Tools
Our analysis
Confluence is the most used knowledge management tool this year
Question
Which knowledge management platforms have you used for work in the past year? Which would you like to use next year? Which have you used in your agentic workflows?
- scale
- Optional
- v2026.1
Data
| Respondents | Percent | |
|---|---|---|
| Atlassian Confluence | 5,048 | 55.2% |
| Google Workspace / Google Drive / Google Docs | 3,755 | 41.1% |
| Microsoft SharePoint | 2,927 | 32.0% |
| Notion | 1,700 | 18.6% |
| Stack Internal / Stack Overflow for Teams | 644 | 7.0% |
| Other | 602 | 6.6% |
| ServiceNow Knowledge Management | 440 | 4.8% |
| DokuWiki | 307 | 3.4% |
| Obsidian | 252 | 2.8% |
| XWiki | 174 | 1.9% |
| Zendesk Guide | 143 | 1.6% |
| BookStack | 131 | 1.4% |
| Coda | 124 | 1.4% |
| Outline | 101 | 1.1% |
| Quip | 98 | 1.1% |
| Document360 | 79 | 0.9% |
| Azure Devops | 74 | 0.8% |
| Guru | 71 | 0.8% |
| Gitlab | 67 | 0.7% |
| Slab | 55 | 0.6% |
| Mediawiki | 52 | 0.6% |
| Nuclino | 44 | 0.5% |
| Bloomfire | 34 | 0.4% |
| KnowledgeOwl | 34 | 0.4% |
| Helpjuice | 26 | 0.3% |
Use this data
Response data is released under the ODbL 1.0, which asks that you attribute it.
Structured for code, with the question, the year and the source url alongside the numbers.
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Spreadsheet
.csv is a plain text format which most spreadsheet software can open.